Return Policy

Return Policy

Thank you for choosing Mystery Box Monthly. Please read our return policy carefully:

• Due to the nature of the boxes being a mystery full of unknown items, we do not accept returns.
• All sales are final.

Exceptions:

• If you receive a box that was damaged in the shipping process, please contact us PRIOR TO OPENING IT within 5 days of receipt with photos of the damage to arrange for a replacement. Opened mystery boxes will not be replaced. 

Contact Us: For any questions regarding our return policy or to report a damaged box, please contact our customer service.